The Foundation of a Connected Venue.

Your hospitality technology is only as reliable as the infrastructure behind it. From business internet and Wi-Fi to networking, security cameras and hardware, Innovators Direct helps keep your venue connected with one experienced team and one point of contact.

When Your Network Struggles, Your Entire Venue Feels It.

Sound familiar? These are the problems we hear about most.

Unreliable Wi-Fi affecting POS and EFTPOS
Internet outages interrupting ordering and service
Devices that struggle to communicate
Multiple providers blaming one another
Inadequate network coverage or ageing equipment

Your network shouldn't be another problem to manage. We help build reliable foundations for your connected venue.

Infrastructure Built Around Your Venue.

Everything your network needs, scoped to your venue's actual layout rather than a one-size-fits-all setup.

Business Internet

Business grade NBN and fibre connections suited to how your venue trades.

Wi-Fi Design & Installation

Coverage planned around your layout, from the pass to the courtyard.

Routers & Switches

Network hardware selected and configured to keep your systems talking.

Network Configuration

Networks set up so POS, payments, ordering and cameras each get what they need.

Backup Connectivity

4G failover so your venue can stay connected if the main line drops.

Structured Cabling

Clean, reliable cabling installed to suit your venue.

CCTV & Security Cameras

Ubiquiti camera systems with remote viewing and secure cloud storage.

Learn more

Ongoing Infrastructure Support

Help when something drops out, from the team that set it up.

Learn more

Platforms We Work With

Hardware and connectivity partners we install and support.

Ubiquiti
Superloop

One Network. Every System Connected.

Network design shapes how reliably everything else in your venue runs. We plan it around the systems you depend on, so they keep working together during busy service.

1Internet & BackupBusiness internet with 4G failover
2Your Venue NetworkRouters, switches, cabling and Wi-Fi
Systems running on it
POSEFTPOSOnline orderingKitchen displaysBack officeCameras

Some systems, like kitchen screens and docket printers, mainly talk across your local network. Others, like online ordering, card payments and cloud reporting, also rely on a working internet connection. Good design accounts for both.

One Team Behind Your Entire Technology Infrastructure.

We look beyond individual devices to understand how your venue operates. From connectivity and network hardware to the systems relying on them, we help bring everything together with one experienced team to contact.

Why choose Innovators Direct

Don't Just Take Our Word for It.

Genuine Google reviews from venues we work with.

M
Matt Hinge
3 years ago
★★★★★

I run an IT company in Brisbane. When I had a call out to resolve networking issues with a Lightspeed POS system at a restaurant in Brisbane city, I used the 24/7 remote support from Innovators Direct who were fast to answer and fast to resolve my issue. Their restaurant POS support was brilliant!

See review videos on Instagram

Frequently Asked Questions

Something else on your mind? Ask us directly and we'll give you a straight answer.

Can you improve our existing Wi-Fi without replacing everything?

Often, yes. We start by looking at what you already have and where the coverage problems are, then recommend changes only where they will make a difference.

Can you provide backup internet connectivity?

Yes. We set up 4G failover so your venue can stay connected if the main internet connection goes down.

Can you separate customer Wi-Fi from business systems?

Yes. Guest Wi-Fi can be set up separately from the network your POS, payments and other business systems run on.

Do you install and configure CCTV?

Yes. We install Ubiquiti camera systems, including camera placement, remote viewing from your phone and secure cloud storage.

Can you troubleshoot connectivity issues affecting our POS?

Yes. Network problems often show up as POS or EFTPOS issues, so we look at the whole setup rather than one device on its own.

Do you provide ongoing network support?

Yes. Ongoing support is available after installation. Get in touch and we'll talk through the support options that suit your venue.

Related Services

Most venues need more than one piece of the puzzle. These connect closely.

Let's Build a More Reliable Venue.

Whether you're opening a new venue, upgrading your network or experiencing connectivity problems, our team can help you find the right infrastructure solution.

Or call us on 07 3184 4164