You have to go to different vendors for different services, and if anything breaks down during peak hour trade, you don't know which vendor to call.

With us, we work as part of your team. Constant support whenever something goes wrong, even at 3 AM. We've been doing this for 16 years.

What venues say about us.

Sample layout, placeholder reviews until the real Google review widget is connected.

Trusted by 500+ businesses across Australia.

Check our socials for real reviews from real people.

Placeholder until the real testimonial reels are embedded.

We work with the best in the business.

We stay across the latest platforms so you don't have to. We taste-test everything first, nothing reaches you half-baked.

The people behind the tech.

A team that becomes part of your business, who you can rely on.

Chewie Choo

Founder & Director

Spent 14 years across hotels, cafes, restaurants and bars before founding Innovators Direct in 2014. Still uses the tech we recommend in his own venues every day.

Hayden Davies

Head of Customer Success & Support

Leads our support and operations crew, making sure every venue gets looked after long after install day.

Collette Wilson

Executive Assistant

Keeps the whole operation running smoothly and is often your first friendly point of contact.

Felipe Nino

Operations

Handles installs, configuration and on-site work so your gear is dialled in and service-ready.

Angga Pranatha

Support

On hand for day-to-day tech support, keeping your systems humming through service.

Mostofa Nayem

Digital Marketing

Leads digital marketing and growth, keeping the brand, content and campaigns working as hard as the tech does.