Build lasting customer relationships with loyalty, rewards, feedback and engagement solutions that connect with your hospitality technology.
Sound familiar? These are the problems we hear about most.
The right engagement tools help you recognise your regulars and give them a reason to come back.
Engagement tools that work alongside your POS and ordering systems.
Programs that reward customers for coming back.
Points and rewards customers can earn and redeem.
Gift card programs connected to your POS.
A clearer picture of who your customers are.
Easy ways for customers to tell you how their visit went.
Platforms that bring loyalty, rewards and feedback together.
Loyalty connected to your POS, where supported.
Learn moreCustomer information shared between the systems that need it.
Engagement platforms we integrate and support alongside your POS.
When your engagement platform connects to your POS and ordering, every visit can count towards a stronger relationship.
How these platforms work together depends on the integrations they support.
We help identify and integrate engagement solutions that work alongside your POS and ordering systems, giving you a more connected approach to customer relationships.
Why choose Innovators DirectSomething else on your mind? Ask us directly and we'll give you a straight answer.
Many loyalty platforms integrate with popular POS systems. We'll check which options work with yours.
It depends on the program. Customers usually earn points or rewards when they buy, and redeem them at the counter or when ordering online.
In many setups, yes, if the loyalty and ordering platforms are connected. We'll confirm what your systems support.
Possibly, depending on where it's stored and the consent customers have given. We'll look at what you have and how it can be used.
Feedback tools let customers rate their visit or leave comments, often after ordering or paying, so you can see what's working and what isn't.
Often, yes. Connecting them lets you send relevant offers to loyal customers. It depends on the platforms and integrations involved.
Most venues need more than one piece of the puzzle. These connect closely.
Let's explore loyalty and engagement solutions that suit your venue and help encourage customers to return.
Or call us on 07 3184 4164